How It Works / FAQ
How to order
We’ve made it easy for you to place your orders any way you prefer:
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💻 Online Orders: Available 24/7 through our website
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📞 Phone Orders: Call us daily between 9:00 AM and 10:00 PM
Payments
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💳 We accept secure online payments and card payments by phone.
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❗ Cancellations must be made within 1 hour of placing your order.
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No cancellations or refunds will be processed after this window.
Delivery
We offer nationwide chilled delivery, ensuring your meals arrive fresh and ready to heat. Prefer to pick up? Local collection is also available.
To streamline our service and maintain efficiency, a minimum of 5 meals per order is required.
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A small delivery fee applies, calculated based on your location.
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FREE delivery on all orders over £50 within Central London.
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Missed deliveries may incur a £15 re-delivery charge.